



	PSI Services offers a full spectrum of service and support to clients. Traditional services include: Operating Systems Management Many companies whose core business is not IT find it difficult to obtain, retain and grow expertise in this specialised field. PSI Services focus on the following technologies: • Unix • Linux • Microsoft • Novell Services include • Installation • Systems Administration • Problem Analysis • Hardware Fault Isolation • Operating System Support • Network Support (LAN and WAN)

	LAN & Desktop Management Supported by our service desk we are able to provide an efficient technically competent Local Area Network and Desktop Management Service on the clients site. By managing comprehensive Service Level Agreements we provide the best available user sensitive services.

	Network Consulting This service includes consulting on all aspects of networking and distributed client/server environments and focusing on • Network planning • Advice and guidance for designing an overall network architecture, including PC, LAN, and WAN integration • Network performance analysis and capacity planning • Project management for network implementation, including third party management • Consulting on network management strategies Our services are designed to meet the varying technical and budgetary requirements of customers.

	Facilities Management This includes the management of all client-server environments and is available both on-site and off-site if preferred. • Disaster Recovery Planning • Defining and implementing backup strategies • Defining and implementing Internet strategies and securities • Migrations and conversions • Project Management These services are available as part of the product solution or as stand-alone services.